OUR STORY

KONTEK Systems collaborates with clients to design, integrate, and support audio/visual technology solutions in elegant and effective ways that are future-proof and flexible, provide enhanced measurable results, and are easy to use. Our clients include many of North Carolina's most prestigious research universities, medical centers, corporations, government, and arts facilities. Our mission is to wow and delight our clients with every project, and to create client-for-life relationships. 

Clients seek us out for:

  • our talented design staff. We are experts in applying the industry’s most advanced audio/visual technologies. We distinguish ourselves from other A/V companies with our philosophy to lead with excellence. We use this expertise for the benefit of our clients through highly customized systems, integration solutions, and design services.

  • our deep technical and engineering bench. Our expertise stretches across audio and video systems, network design, software development, acoustics, and architectural coordination. We are a powerful resource for clients who need a turnkey design/build project, and for architects who need A/V coordination and documents for a drawing package. Every project is different, and each one is assigned to a team of designers with the right skills and experience.

  • our professional account management approach. We work as a team to exceed our clients' needs and expectations. KONTEK’s Proven Process, combined with decades of experience, and our specific way of delivering exceptional account/project management, design, programming, integration, and support assures that every project exceeds expectations.

  • our commitment to responsive, personal customer service and long-term relationships. We understand that our clients cannot afford downtime and need immediate attention when their systems experience problems. We know that new technology can be intimidating to non-technical users, and so we place great emphasis on training, documentation, and support.

  • our strong ownership culture. KONTEK has been an employee-owned (ESOP) company since 2021, a natural transition for our staff and leadership. For many years, KONTEK has been known for the craftsmanship and integrity of our employees. With employee ownership, we are taking that commitment to the next level.

KONTEK's headquarters in Durham allows us to provide access to the greater Research Triangle area and within three hours of the office. We generally limit our projects to North Carolina, South Carolina and Virginia because we believe it's important to have a strong on-site presence during construction, and to be able to respond quickly to service calls for the life of a system.

Most KONTEK projects are structured in a design/build mode, which allows us to guarantee the performance of every system and provide the owner with a single point of responsibility. Because we represent and support over 100 major manufacturers and vendors of equipment/technology — including Crestron, Extron, Sharp NEC, Samsung, Vaddio, Biamp, ZOOM, Microsoft Teams, Cisco and Polycom — we have the tools to solve almost any design challenge.

KONTEK's design awards include two Presentations Magazine “Best Presentation Rooms” certificates. KONTEK is a member of the A/V trade associations AVIXA and NSCA. With a strong commitment to training & development, KONTEK's design, programming, installation, and service staff maintain AVIXA certification in their individual fields of expertise as well as manufacturer certification from our primary equipment suppliers.

Our commitment to each other at KONTEK extends to our commitment to our clients. We work hard together and take care of each other. We have fun together and we build lifelong relationships.